1. Definitions

• “XYZ Gamer” refers to the website xyzgamer.com and its services.
• “User” refers to any individual accessing or using XYZ Gamer’s services.
• “Digital Products” refers to game-related products, subscriptions, and in-game currencies provided by XYZ Gamer.

2. Eligibility

By using XYZ Gamer, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

3. Use of Services

You agree to use the website and services for lawful purposes only. You may not use our services to engage in any fraudulent, abusive, or illegal activities.

4. Purchases and Payments

• All prices listed on the website are final and inclusive of any applicable taxes.
• Payments must be made in full at the time of purchase.
• XYZ Gamer reserves the right to refuse any transaction deemed suspicious or fraudulent.
• Any wallet balance credited to a user’s account is non-cashable and non-transferable.
• Wallet balance cannot be withdrawn, exchanged for cash, or transferred to another user or external platform.
• Wallet balance may only be used to purchase digital products available on XYZ Gamer.

5. No Refund Policy

• All purchases are final. Once a transaction is completed, no refunds, exchanges, or cancellations will be issued.
• This policy applies to all digital products sold on XYZ Gamer.
• Abuse of refund mechanisms is strictly prohibited, including topping up wallet balance via third-party platforms (e.g. Shopee) and subsequently requesting refunds through those platforms after the wallet balance has been credited or used.
• XYZ Gamer reserves the right to suspend or terminate accounts involved in refund abuse, fraudulent activities, or attempts to exploit payment systems, without prior notice.
• Any remaining wallet balance in a suspended or terminated account may be forfeited.

We urge customers to review their purchases carefully before completing the payment.

• Abuse of refund mechanisms is strictly prohibited, including topping up wallet balance via third-party platforms (e.g. Shopee) and subsequently requesting refunds through those platforms after the wallet balance has been credited or used.
• XYZ Gamer reserves the right to suspend or terminate accounts involved in refund abuse, fraudulent activities, or attempts to exploit payment systems, without prior notice.
• Any remaining wallet balance in a suspended or terminated account may be forfeited.

6. Delivery of Digital Products

• Digital products are typically delivered via email or directly to your account.
• In case of delays, please contact our support team within 24 hours of purchase.
• XYZ Gamer is not responsible for incorrect delivery caused by user error (e.g., incorrect email address or account details).

7. Limitation of Liability

• XYZ Gamer is not responsible for any loss or damage caused by the misuse of digital products purchased on our platform.
• Our maximum liability to you for any claims arising from the use of our services is limited to the amount paid for the product in question.

8. Account Responsibility

• Users are responsible for maintaining the security of their accounts.
• Sharing account information with others may result in account suspension or termination.

9. Intellectual Property

• All content on XYZ Gamer, including logos, text, graphics, and software, is the property of XYZ Gamer and protected by applicable laws.
• Unauthorized use of any content is prohibited.

10. Modification of Terms

XYZ Gamer reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective immediately upon posting to the website.

11. Governing Law

These Terms of Use are governed by the laws of Malaysia. Any disputes shall be resolved under the jurisdiction of the courts of Malaysia.

12. Contact Information

For any questions or concerns about these Terms of Use, please contact us at:

• Email: [email protected]
• WhatsApp: 0108460495